Policies

Getting a Library Card

Library cards are free to all applicants with a valid Massachusetts ID.  To apply for a Provincetown Public Library Borrower’s Card:

Provincetown CLAMS library cards are now free to all Massachusetts residents. To apply for a FREE library card, please bring a valid Massachusetts photo ID and proof of your permanent address.  Out of state residents can purchase a card annually for a fee of $25.   A parental signature is required for patrons under the age of 18. Provincetown library cards grant access to all of our online and in-library services, including Ebooks. There is a $1.00 fee to replace a lost library card.

Using Your Library Card

CLAMS patrons who wish to borrow materials from any member library must present a valid CLAMS card.
A valid library card is one that is:

  • Current (cards expire after 3 years) and in good standing.
  • If you owe over $25 or, if your card has been stopped or suspended for some other reason, you will not be able to use your card. Contact your local CLAMS library if you have questions about your card or borrowing privileges.
  • For full borrowing privileges at CLAMS public libraries, Cape Cod Community College students will need to acquire a CLAMS card from a public library.

Patron Behavior Policy

The Provincetown Public Library is available to persons of all ages. While everyone has an equal right to access library services and facilities, no person has the right to interfere with the ability of others to use and enjoy library resources, services, and facilities. To this end, the Library is responsible for establishing rules of conduct to protect the rights and safety of Library patrons, volunteers, and staff, and for preserving and protecting the Library’s materials, equipment, facilities, and grounds.

Enforcement of these rules will be conducted in a fair and reasonable manner. Library staff will intervene to stop prohibited activities and behaviors. Failure to comply with the Library’s established rules, regulations, and policies could result in removal from the premises and expulsion from the Library for a period of one day to one year, or in arrest or prosecution. Violations could also result in the restriction and/or termination of Library privileges, including the use of Library computers and other equipment. Expulsion for more than one week may be appealed in writing to the Board of Library Trustees.

For the comfort and safety of patrons, volunteers, and staff, and the protection of Library property, the following actions are examples of conduct not allowed on Library property:

  • Engaging in any activity in violation of Federal, State, local or other applicable law, or Library policy.
  • Carrying firearms and dangerous weapons of any type (except by law enforcement officers).
  • Being under the influence of alcohol/illegal drugs and selling, using, or possessing alcohol/illegal drugs.
  • Verbally or physically threatening or harassing other patrons, volunteers, or staff, including stalking, staring, lurking, offensive touching, and obscene acts such as sex acts and indecent exposure.
  • Soliciting or conducting surveys not authorized by the Library.
  • Stealing, damaging, altering, or inappropriate use of Library property in Library facilities or on Library grounds, including computer hardware and software, printers, copiers, phones, and other equipment.
  • Trespassing in nonpublic areas, being in the Library without permission of an authorized Library employee before or after Library operating hours.
  • Fighting or challenging to fight, running, pushing, shoving, or throwing things.
  • Creating disruptive noises such as loud talking, screaming, or banging on computer keyboards.
  • Gambling and group activities which are disruptive to the Library environment.
  • Using audible devices without headphones or with headphones set at a volume that disturbs others. Using pagers, and other communication devices in a manner that disturbs others. Cell phone must be used outside the Library and audible ringers turned off or set to vibrate.
  • Using restrooms for bathing or shampooing, doing laundry, or changing clothes.
  • Littering.
  • Smoking, chewing, and other tobacco use in Library facilities.
  • Entering the Library barefooted, without a shirt.
  • Consuming food or beverages in public areas of the Library, including restrooms (except for water in closed containers, drinking fountain use, baby bottles, nursing, and at authorized events).
  • Bringing in garbage, articles with a foul odor, or articles which, alone or in their aggregate, impede the use of the library by other users.
  • Using wheeled devices in Library property or on Library grounds, except in designated areas, including skateboarding, roller-skating, bicycling, scooters, and shopping carts (exceptions i.e. wheelchairs, walkers, and strollers).
  • Lying down or sleeping in the restrooms or on any floor, couch, table, or seat in the Library, and by blocking aisles, exits, or entrances by sitting or lying down in them.
  • Neglecting to provide proper supervision of children.
  • Bringing pets or animals, other than service animals necessary for disabilities, into the Library, except as authorized by the Library Director or designee.
  • All bags and other articles are subject to inspection by Library Staff. The Library reserves the right to limit the size and number of items brought into the Library.

Adopted by the Provincetown Public Library Board of Trustees on May 11, 2009

Unattended Children Policy

The Provincetown Public Library’s mission is to provide reliable information to visitors and residents of all ages in a prompt manner and in all formats and medium; an atmosphere and programming that offers residents social and intellectual stimulation; an extensive collection, as well as access to the collections of other institutions, for individual research, group study and special interests; current books, magazines and other materials that meet the wide-ranging and eclectic demands of the general reader; and information on local cultural, maritime, architectural, economic, family, and natural history to researchers and residents.

The happiness and safety of young children left alone at the Library can, however, be a serious concern. The Staff seek to create a welcoming and comfortable atmosphere; yet the library is a public building, and as such it could be a dangerous place for children left alone. Library Staff cannot always know whether children are leaving the building with parents or with strangers nor whether adults who approach young children do so with wholesome intentions. In addition, because the library is downtown, young children left unattended at library closing time are in the middle of a heavily trafficked area and may not be safe from vehicular traffic. Therefore, for the protection and well being of children who are using the library, the following policy has been established:

  • The Provincetown Public Library welcomes children of all ages to enjoy the library and its services.
  • Responsibility for children using the library rests at all times with the parent(s) or assigned caregiver(s), not with Library staff. Parents and caregivers must use their discretion in determining when their children are sufficiently mature and responsible to use the Library unaccompanied by an adult; however, children eight years of age or younger must be continually attended by a parent or caregiver while in the library.
  • If a child is left unattended, the staff will walk around the library in order to find the parent or caregiver, and when located, the staff will explain the library policy on unattended children.
  • If the parent or caregiver is not found in the building, the staff should stay with the child until the parent can be located. If the parents have not been located within one hour, or if the library is closing, library staff will call the police who will handle the situation according to their policies and procedures. Staff will wait with the child at the library until the police arrive.
  • Under no circumstances will library staff transport or take the child away from the library building.
  • In addition, parents and caregivers should be familiar with the library’s hours of operation and should not leave children before opening or after closing. The library staff is not responsible for supervising children left alone when the library is closed but will make attempts to reach a parent or caregiver for immediate pick-up.

Adopted by the Board of Library Trustees on April 4, 2008

 

Library Special Event Application